Why Change?
We help you to determine if change is needed or feasible. We show you how to change; and then we bring your transformation to life.
Whether desired or thrust upon us, change is inevitable. As humans, we are creatures of habit. We tend to stick to routines and patterns and often resist change. However, we know that effective organisations evolve and grow and we know that those that don't, do not thrive.
If you want different results, you have to do things differently. The idea that you can't expect different results by doing the same thing every day is not a new one. It was famously attributed to Albert Einstein, who defined insanity as "doing the same thing over and over again and expecting different results."
We understand that change can be challenging for organisations teams and individuals, so at Interaction Consulting, we support constructive change that gets you where you need to be.
How can we help?
Blueprints + Roadmapping
Organisational Review
Implementation + Delivery
Change Management
Communication Management
Facilitation
Consultancy
Coaching
Diagnostics instruments such as 360-degree feedback, HBDI + TMP
Examples
These examples showcase how Interaction Consulting helps organisations navigate change effectively through strategic implementation, problem-solving, and tailored consultancy and coaching services.
Client Example 1: Change Management and Implementation
Client Background: A large multinational corporation in the retail sector is experiencing declining sales and needs to revamp its operational strategy to regain market share.
Interaction Consulting Approach:
- Change Management: Conduct a comprehensive analysis of current market trends, customer preferences, and internal processes to identify areas for improvement.
- Implementation: Develop and implement a new strategic plan focused on product innovation, customer experience enhancement, and operational efficiency.
- Facilitation and Coaching: Provide workshops and coaching sessions for key executives and managers to align them with the new strategy and foster a culture of adaptability and innovation.
- Consultancy: Offer ongoing consultancy to monitor progress, adjust strategies as needed, and ensure successful implementation of change initiatives.
Outcome: Through Interaction Consulting's change management and implementation support, the corporation successfully revitalises its market position, achieving increased sales, improved customer satisfaction, and sustainable growth.
Client Example 3: Complex Problem-Solving in the Education Sector
Client Background: A university is experiencing declining student enrollment and needs to address systemic issues affecting its reputation and attractiveness to prospective students.
Interaction Consulting Approach:
- Complex Problem-Solving: Analyse enrollment data, student feedback, and competitive analysis to identify root causes of declining enrollment and reputation challenges.
- Change Management: Develop a strategic plan focused on enhancing academic programs, improving campus facilities, and revitalising marketing and recruitment strategies.
- Delivery and Coaching: Deliver workshops and training sessions to faculty and staff on implementing new initiatives and fostering a student-centered culture.
- Consultancy: Provide ongoing consultancy to monitor progress, adjust strategies based on market feedback, and ensure sustainable improvements.
Outcome: Through Interaction Consulting's tailored approach to complex problem-solving and change management, the university successfully reverses its enrollment decline, enhances its academic reputation, and creates a more vibrant campus environment conducive to student success.
Client Example 2: Public Sector Diagnostics and Facilitation
Client Background: A government agency responsible for healthcare services is facing challenges in delivering quality care efficiently amidst budget constraints and increasing demand.
Interaction Consulting Approach:
- Diagnostics: Conduct comprehensive diagnostics including 360-degree feedback processes and assessments like HBDI (Herrmann Brain Dominance Instrument) to evaluate leadership effectiveness, team dynamics, and operational efficiency.
- Facilitation and Consultancy: Facilitate workshops and strategic planning sessions with healthcare professionals and stakeholders to co-create solutions and strategies for improving service delivery.
- Change Implementation: Support the agency in implementing identified improvements through structured change management processes, ensuring buy-in from all levels of the organisation.
Outcome: With Interaction Consulting's diagnostic insights and facilitation support, the government healthcare agency enhances operational efficiency, improves patient care outcomes, and optimises resource allocation, thereby meeting increasing demands effectively within budget constraints.
“Change is the law of life and those who look only to the past or present are certain to miss the future.”
– John F. Kennedy, US President